Privacy Policy

1. Introduction

FastAutoPass is committed to safeguarding the personal information you share with us and this Privacy Policy outlines how we collect, use, store and protect it when you visit our website or services. We strictly abide by all rules set out under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect the following personal information from you: Your Full Name, Email, Phone and Home addresses if required

Driving licence number (for lessons or ADI training) Bank transfer payment confirmations (if applicable) (when paying by bank transfer). Any messages or emails you have sent us (with attachments). Your IP address or basic website activity via cookies.

3. How We Use Your Information

We use your information to:

Respond to enquiries or booking requests
Arrange and deliver driving lessons or courses
Contact you about lesson times or schedule changes
Handle payments and issue receipts
Meet DVSA requirements (for ADI training or test bookings)
Improve the way we run our services and website

We do not use your personal data for any kind of unsolicited marketing.

4. Legal Basis for Processing Your Data

We collect and use your personal data under one or more of the following legal bases:

To fulfil a contract (e.g., delivering booked lessons)
To comply with legal obligations (e.g., HMRC or DVSA record-keeping)
For legitimate business reasons (e.g., scheduling, fraud prevention)
With your consent, where required (e.g., optional communications)

5. Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing.

We may share necessary information with:

DVSA (for test or ADI training-related purposes)
Our driving instructors (for scheduling your lessons)
Legal or tax authorities if required by law

All third parties we partner with must abide by UK data protection standards.

6. Data Storage and Security

At our school, we take data security very seriously. Your personal data is stored safely on password-protected systems and only accessible by authorised staff or instructors. Your records will also be reviewed regularly for proper management.

7. How Long We Keep Your Data

We’ll only keep your personal information for as long as it’s needed — for example, to complete your lessons, resolve a complaint, or meet legal requirements. In most cases, we’ll keep basic records (e.g., payment or lesson logs) for up to 6 years for tax or audit purposes.

8. Children’s Privacy

Our services are designed for people aged 17 and over. If a parent or guardian contacts us to book on behalf of someone under 18, we only collect the necessary details for scheduling and communication. We don’t knowingly collect information from anyone under 13.

9. Payments and Security

FastAutoPass does not accept card payments through our website or any third-party platform.

All payments must be made via bank transfer.

We do not store, collect, or process debit or credit card details.

10. Cookies and Website Tracking

Our website may utilise cookies in order to: make it work more efficiently

track anonymous visitor data using tools like Google Analytics

This helps us understand which pages are useful and improve your experience. You can turn off cookies in your browser settings if you prefer.

11. Your Rights

Under UK GDPR, you have the right to:

See the personal data we hold about you
Correct inaccurate or outdated information
Ask us to delete your data (where legally possible)
Withdraw your consent for optional communications
Object to or restrict how we use your data
File a complaint with the Information Commissioner’s Office (ICO)

To make a request, just email us at support@fastautopass.co.uk.

12. Marketing and Contact Preferences

We may contact you with booking confirmations, reminders, or important updates.

We will only send promotional offers or updates if you’ve asked to receive them.

You can unsubscribe at any time by replying to our message or contacting us directly.

13. Third-Party Links

Our website may include links to other sites (like DVSA test bookings or training resources). We’re not responsible for how those sites use your data — please check their privacy policies if you’re unsure.

14. Changes to This Policy

Sometimes we might update this Privacy Policy. We won’t always be able to notify you directly, so it’s worth checking this page now and then to stay informed.

If you carry on using our services after we’ve made changes, we’ll assume you’re happy with the new version.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Email: support@fastautopass.co.uk